Privacy Policy

All the information you need to know

Last updated 23/04/26

1. Who We Are

Hier is operated by HIER APPLICATIONS LIMITED (Company Number 17102004), registered at 48 Orchard Way, Corby Glen, Grantham, England, NG33 4EE.

Contact: Hello@hierapp.co.uk

We act as the data controller for personal data processed through the Hier platform.

2. Eligibility & Age Requirement

Hier is intended for users aged 16 and over.

We do not knowingly collect personal data from individuals under 16.

If we become aware that data has been collected from a user under this age, we will take steps to delete it.

If you are under 18, you confirm that you have permission from a parent or legal guardian to use the platform.

3. What Data We Collect

We collect and process the following categories of personal data:

Account Information
∙Name
∙Email address
∙Phone number

Profile Information
∙Profile details (headline, summary, preferences)
∙Employment preferences (locations, salary, job type)

Uploaded Content
∙CVs (PDF, DOC, DOCX)
∙Profile images and other uploaded media
∙Onboarding and employment-related documents (if applicable)

Usage Data
∙App activity (views, interactions, applications)
∙Device information (IP address, device type, operating system)

Communications
∙Messages sent within the platform

4. How We Use Your Data

We use your data to:
∙Provide and operate the Hier platform
∙Match candidates with job opportunities
∙Enable communication between candidates and businesses
∙Process job applications
∙Improve platform performance and features
∙Monitor usage and prevent abuse

5. AI Features

Hier includes AI-powered features (such as applicant scoring and ranking).

∙These features operate internally
∙We do not send personal data to third-party AI providers
∙AI outputs are assistive only and do not make final decisions

6. Payments

Payments are processed via Stripe.

∙We do not store payment card details
∙Stripe processes payments securely on our behalf

7. Data Sharing

We may share your data with:

Businesses (Employers)
∙Candidate profiles
∙CVs and application data

Service Providers
∙Hosting and storage providers
∙Payment processors (Stripe)

Legal Requirements
∙Where required by law or regulation

8. Data Retention

We retain personal data only as long as necessary to:
∙Provide the service
∙Meet legal obligations
∙Resolve disputes

9. Your Rights

Under UK GDPR, you have the right to:
∙Access your data
∙Correct inaccurate data
∙Request deletion
∙Restrict processing
∙Object to processing

To exercise your rights, contact: Hello@hierapp.co.uk

10. Data Security

We use appropriate technical and organisational measures to protect your data, including:
∙Secure authentication (JWT-based systems)
∙Encrypted storage and transmission where applicable

11. Account Deletion

Users may request account deletion at any time.

Upon deletion:
∙Personal data will be removed or anonymised unless legally required

12. Future Tracking & Advertising

We may introduce analytics, tracking, and advertising features in the future.

Where required, we will obtain user consent before enabling such technologies.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Users will be notified of material changes.

14. Contact

Email: Hello@hierapp.co.uk